Help and Support
Find a quick answer below, or send us a message. We read every one.
Quick answers
How does Feelcaster forecast how I’ll feel?
It compares the coming hours of air pressure changes, temperature, humidity, air quality and pollen with the conditions you watch for and how sensitive you are. Your symptom logs and, if you connect them, health readings such as sleep and heart rate variability fine-tune it over time.
Why is my forecast for the wrong place?
Feelcaster uses your phone’s location. Check that Location is allowed for Feelcaster in your phone’s settings. People you watch over can use a fixed city instead: open them in Profile and choose At a place.
How do I change what Feelcaster watches for?
Open Profile and edit Watching for. How much each affects you, and the triggers Feelcaster watches, update from there.
Alerts aren’t arriving
Make sure notifications are allowed for Feelcaster in your phone’s settings, then check the switches under Profile, Notifications. Quiet hours (10 pm to 7 am) hold back everything except severe weather warnings.
How do I cancel my subscription?
Subscriptions are managed by Apple or Google. On iPhone open Settings, tap your name, then Subscriptions. On Android open Google Play, tap your profile, then Payments and subscriptions. Deleting the app does not cancel a subscription.
Is my health data private?
Yes. Health readings and symptom logs stay on your phone and are never sold or used for advertising. The Privacy Policy has the details.
Contact us
In the app you can also go to Profile, then Send feedback.
Feelcaster can’t give medical advice. For urgent symptoms, call your local emergency number. Read the medical disclaimer and the Privacy Policy.
Delete your account
The fastest way is in the app: open Profile, scroll down and tap Delete account. Your account is deleted straight away and your Feelcaster data is erased from the phone.
No longer have the app? Use the form above, choose Delete my account and include the email or phone number you signed in with. We will confirm and delete the account within 30 days. Profile, logs and family details were only ever stored on your phone, so there is nothing else to remove.
Know before the weather does.
Feelcaster is coming to iPhone and Android. Join early access and we’ll send your invite.